Frequently Asked Questions
Everything you need to know about our 3D scanning technology and services.
What is the typical shipping timeframe for Revopoint scanners?
We offer global shipping with standard delivery times ranging from 3 to 7 business days, depending on your location and local customs processing.
Does my 3D scanner come with a warranty?
Yes, all Revopoint 3D scanners include a standard 1-year manufacturer warranty that covers defects in materials and workmanship under normal use.
What is your return policy for open-box items?
We offer a 14-day return policy for items in original condition. Please note that a restocking fee may apply if the product has been used or the original packaging is damaged.
Is the scanning software free to use?
Our proprietary scanning software, Revo Scan, is included for free with every purchase and features lifetime updates to ensure you always have the latest scanning capabilities.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and select buy-now-pay-later options at checkout for your convenience.
Can I use Revopoint scanners for professional engineering tasks?
Absolutely. Our scanners are designed for high precision and are widely used for reverse engineering, quality control, medical applications, and digital archiving.